Forum Discussion
BRfiji41
Sep 09, 2024Copper Contributor
Unblock a specific sender's email
I'm accessing my email using the classic Outlook app with a Microsoft 365 personal subscription on a Windows desktop PC. (I also have a business email using my employer's 365 business subscription i...
- Sep 16, 2024The issue was finally resolved today after the sender’s tech support removed my email from a blacklist and added it to a whitelist.
BRfiji41
Sep 10, 2024Copper Contributor
Upon checking again with the sender's tech support, they now say that all along they've known that somehow Microsoft has blacklisted the sender's email address. The sender's tech support has reopened its support case and they're looking into it.
FrederikSeyns
Sep 10, 2024Brass Contributor
Glad to hear!
Would you mind marking my previous answer as the solution for you?
Hope the case at sender's side gets resolved soon!
Would you mind marking my previous answer as the solution for you?
Hope the case at sender's side gets resolved soon!
- MelissaB1925Oct 22, 2024Copper Contributor
BRfiji41 - We have a specific domain that is on our blacklist. How do we move it to our whitelist?
- BRfiji41Sep 16, 2024Copper ContributorThe issue was finally resolved today after the sender’s tech support removed my email from a blacklist and added it to a whitelist.
- BRfiji41Sep 10, 2024Copper ContributorI'll be delighted to if that turns out to be the solution. Thanks again.