Forum Discussion
Alex_Koh
Aug 31, 2020Copper Contributor
Unable to open the email in new windows when double click the email.
Dear Support,
i'm using windows 8.1 Pro and Microsoft office 365
We have try to do some setup for my Microsoft Apps the issue still there
1. Reinstall the software
2. Reconfigure the email profile at control panel
3. Disable all Addins
4. Setup the email as POP3 and IMAP
5. Quick & Online repair for outlook
Anyone can help me on this issue ?
- anithnair10Copper ContributorThe issue has been identified by Microsoft and they are working on this, currently they haven't mentioned any ETA for this service degradation
January 10, 2022 4:37 PM
Title: Users can't open email messages in a new window or tab within Outlook on the web
User Impact: Users may be unable to open email messages in a new window or tab when using Outlook on the web.
Current status: We're looking into recent service update deployments to determine if they contained any issues that may have resulted in this impact, which will help us to formulate our next troubleshooting steps.
Scope of impact: This issue could impact any user.
Next update by: Monday, January 10, 2022, 7:30 PM (7:30 PM UTC) - clc_shekarCopper ContributorDitto that. Looking forward to an update here.
- clc_shekarCopper Contributor
clc_shekar Resolved since Fri. Thank you!
- coreychan98033Copper Contributor
- coreychan98033Copper ContributorResolved, for me, now! :hundred_points:
- V10554Copper Contributor
Hi, Can some one help me, why I am not able to open emails in new tab when double clicked
- murphygtmCopper ContributorI have the same problem, it started last Friday.
- KELYBCopper ContributorHaving this issue now, what is the fix?