Forum Discussion
Unable to delete emails
On web Outlook, everything in the primary email account behaves as expected. However, emails in a shared mailbox cannot be deleted, even though everything else in the shared mailbox works fine (i.e....
Besides having Full Access to the mailbox, check whether also folder-level permissions have been set. These can conflict with the Full Access permissions when you open the mailbox as a secondary mailbox. When opening the mailbox in a separate window, the Full Access permissions are used and the folder-level permissions are ignored.
Of particular interest are the permissions on the root folder, the folder that you are deleting from and the Deleted Items folder.
The deletion started to work magically two days ago. I did not do anything because I gave up. I have no idea what happened to remedy this.
