Forum Discussion
ajd0001
Jan 04, 2023Copper Contributor
Unable to Create Alerts for shared mailboxes
Hi need you assistance on how to Create Alerts for shared mailboxes. Create rule in Outlook but not working for Shared Mailboxes
VasilMichev
Jan 04, 2023MVP
You need to be a bit more specific here. What do you mean by "alert", is this an Inbox rule you're configuring, or perhaps something like an Activity alert/Alert policy? Where are you configuring it?
If you're trying to create a rule for a shared mailbox, make sure you've added the mailbox as additional account in Outlook first. Or just use OWA instead.
If you're trying to create a rule for a shared mailbox, make sure you've added the mailbox as additional account in Outlook first. Or just use OWA instead.