Forum Discussion
Shawn1445
Nov 08, 2022Copper Contributor
Unable to attach Word Document from OneDrive for email
I have some saved format in Word Document. In the past I had no problem attaching documents by the following procedure:
Fill in information on Word and save.
Open Email
Click on New Message
Click on Attach from the drop box scroll to OneDrive
Click on Recent in OneDrive and select the saved Word Document
Scroll to the Bottom for drop box (Share Link or Attach)
Click on Attach
Document is shown as attached on email
Click to Preview and the response is
"Something went wrong while the document preview was being created. Please try again later."
If I proceed to email person advises that nothing could be seen when they open the document.
What is going on? This has been ongoing for over a week now.
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