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justme007's avatar
justme007
Copper Contributor
Nov 26, 2023

unable to add change or update contacts. error says I exceeded icloud limits.

unable to add change or update contacts. error says I exceeded icloud limits. I have plenty of icloud space. how do I fix???

 

running windows and using outlook desktop app

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi justme007,

    it appears that you're encountering difficulties with your iCloud contacts in the Outlook desktop app on Windows, likely due to exceeding iCloud limits.

    To address this issue, consider the following steps:

    1. Evaluate Contact Card Size: iCloud imposes specific limits on contact cards, such as a maximum size of 256KB for contact cards and 224KB for contact photos. Verify the size of your contact cards and reduce them if they exceed these limits.
    Exceeding Icloud Limits! - Apple Community

    2. Optimize Outlook Storage: Clean up your Outlook to reduce the overall size of your mailbox.
    Follow these steps:

    - Open Microsoft Outlook.
    - Navigate to the File tab.
    - Click on Tools button.
    - Select Mailbox Cleaup.
    Allow the tool to complete its process and check if the issue is resolved.
    Manage my mailbox size - Microsoft Support

    3. Repair Outlook Profile:
    If the problem persists, consider repairing your Outlook profile:

    - Navigate to File > Account Settings > Account Settings.
    - On the Email tab, choose your account and click Repair. Follow the on-screen prompts and restart Outlook when the process is complete.
    Fix your Outlook email connection by repairing your profile - Microsoft Support


    Please click Mark as Best Response & Like if my post helped you to solve your issue.
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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

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