Forum Discussion
tariq1
Aug 15, 2025Copper Contributor
Unable to Activate My Aol in Outlook App
Error: "We couldn't log on to the incoming (IMAP) server... check email /password ... etc.. Can login with the same credentials on the web mail portal Tried almost all combinations of IMAP securit...
Aug 17, 2025
You need to get an app password from the AOL security area in the online login. Look around a bit and you'll find it, it's usually in the top right when you are logged in. This is what I do for my clients, then it works. Do not use their AOL password in Outlook then, that's only for phone/online.