Forum Discussion
girinair007gmailcom
Jul 26, 2023Copper Contributor
Unable to access Outlook mail
Hi since some years have not been accessing the outlook mail - since some time trying to access the same . cant do - is this a password issue - tried many times to access
Deleted
Jul 26, 2023if once a year you have not logged in, or 3 years have passed - since the last login - > then Microsoft has the right to irretrievably delete such an e-mail account.
So do not waste time on further attempts, in addition, you did not have other devices added and synchronized - then you did not receive warnings earlier that the account will be deleted.
girinair007gmailcom
Jul 27, 2023Copper Contributor
Deleted many thanks for the prompt revert. Appreciate it.was trying to access since more than a month now . I haven't seen the account since 3 years now. is there any way to reopen the same?
- DeletedJul 27, 2023
As far as I know - you can not create a new account -> with the same mail address. This is a general rule in other domains it is similar.