Forum Discussion
Transactional Emails Being Sent to Junk Folder
I would like to mention Microsoft takes pride in securing and protecting one's data. The end user may have the Anti-spam policy settings to medium and high priority instead of low which is managed by the company's system administrator.
I checked my settings and I have Microsoft's default settings, low priority.
In addition, here are two links that maybe helpful for there are other users having the same problem as you.
Teresa_Cyrus Hi there,
Sadly, I'm not even sending any bulk mails. They are all just transactional emails, really.
I understand what you suggested about instructing our userbase to whitelist our address, but most of them won't bother.
I was looking for a permanent solution, or maybe an effective way to get in touch with Microsoft and report their poor decision to mark our legitimate emails as spam. This impacts us a lot, as we've been losing traffic since our users don't even know their content is being replied to.
Thank you anyway!
I would like to mention Microsoft takes pride in securing and protecting one's data. The end user may have the Anti-spam policy settings to medium and high priority instead of low which is managed by the company's system administrator.
I checked my settings and I have Microsoft's default settings, low priority.
In addition, here are two links that maybe helpful for there are other users having the same problem as you.