Forum Discussion
This Yahoo mail account failed to receive any mail
- Aug 30, 2022
Hi Sidney_swhl,
I am an independent advisor investigating Outlook inquiries.
Based on several posts that I found, I learned that you must generate and use Yahoo's App Password in Outlook to retrieve your emails.
Step 1: Here are the Yahoo steps to complete.
Source: (Generate and manage third-party app passwords | Yahoo Help - SLN15241)- Sign in to your Yahoo Account Security page.
- Click Generate app password or Generate and manage app passwords.
- Enter your app's name in the text field.
- Click Generate password.
- Follow the instructions below the app password.
- Click Done.
Use this app password and your email address to sign in to your email app.
Step 2: Complete these steps within Outlook Desktop
1. Launch the Send / Receive dialog box by pressing CTRL+ALT+S (See Picture 1 below.)
2. Click on the Group Name then Edit (as shown in Picture 1 below too)
3. From the left navigation, select the Email account then Account Properties.
Note: Email address hidden for privacy reasons.4. Now change the Password according to Yahoo Steps above.
5. Close/Restart Outlook
Many users found these instructions successful but there were few that received an error message 0x800ccc92. For any reason, if you get an error message in Outlook, please add it in this post. I will continue my investigation.
If you find this information helpful, please mark it as the best response or like it which will assist others with the same question. This was an hot topic since 2020 through 2022.
/Teresa
#traccreations4e
Your post helped users that needed to understand how to add an account to Outlook desktop including creating an App Password to make it all work.
My issue was that yours and other posts like it did not work because of the error message generated by Yahoo when creating the App Password. This is due to a Yahoo problem which likely developed after you posted your instructions.
My reply to your post was simply to update it and let others know of the problem. By doing so, a user will know your instructions are solid and to expect the error. It now also lets them know they may have to wait between 1 and 14 days to add an account to Outlook.
BTW, I am very interested in the doc I found but again it is focused on Windows 365 and does nothing for standalone Window users. If Yahoo decides to turn the key and only allow access to email clients that support 2-Step verification or Oauth, I have no choice but to change email client or my email address to a provider that does support the extra security. Neither is of interest to me
If you hear anything specific to if or when Outlook desktop will support 2-Step verification or Oauth, it would be greatly appreciated.
Thanks!
- Teresa_CyrusAug 11, 2023MVP
Before you jump ship, the New Outlook is available to you. The look and feel of the classic version is different.
Right now, you can explore New Outlook with the ability to revert to desktop version.
Also thanks for the clarity. I will review and update my original post.
It's been a pleasure.