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ykassem's avatar
ykassem
Copper Contributor
Aug 24, 2024

There's a problem with the recipient's mailbox. Please try resending the message.

Hi Friends,

We just hard repair our one database from dirty shutdown state. Mailbox is mounted successfully and mail started flowing for those database users. But few users are unable to send/receive emails-

When I tried to send email to one of problematic Mailbox, got this bounce back email-

 

Delivery has failed to these recipients or groups:
Michael Wininger (email address removed for privacy reasons)
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your helpdesk.
The following organization rejected your message: AUS-EXCHANGE.aus.edu.kw.

 

 

Diagnostic information for administrators:
Generating server: AUS-EXCHANGE.aus.edu.kw
email address removed for privacy reasons
AUS-EXCHANGE.aus.edu.kw
Remote Server returned '554 5.2.0 STOREDRV.Deliver.Exception:StoragePermanentException.MapiExceptionDatabaseError; Failed to process message due to a permanent exception with message Cannot complete delivery-time processing. ..., 20.52176:000F4F832000103100000000, 20.50032:000F4F839017000000000000, 255.23226:000F4F83, 255.27962:0A000000, 255.27962:0E000000, 255.31418:80030400, 16.55847:92000000, 17.43559:5404000012010000000000000000000000000000, 4.32881:54040000, 0.50035:000F4F83, 4.64625:54040000, 20.52176:000F4F832000F01F07000000, 20.50032:000F4F8390172E3033303A41, 0.50128:78636861, 255.1494:33303A41, 4.65304:0F010480, 4.65480:BBF9FFFF, 8.41344:E9AE7C70A0E1E548BF5EA5D4466019AF02010480, 1.35200:C84A0000, 1.63456:E0B70000, 8.41344:E9AE7C70A0E1E548BF5EA5D4466019AFC84A0000, 1.35200:C84A0000, 8.41344:E9AE7C70A0E1E548BF5EA5D4466019AF00000000, 1.35200:C84A0000, 4.64456:54040000, 0.50784:00000000, 255.1750:00000000, 255.1494:00000000, 4.65304:0F010480, 4.65480:BBF9FFFF, 8.41344:E9AE7C70A0E1E548BF5EA5D4466019AF02010480, 1.35200:C84A0000, 1.63456:E0B70000, 8.41344:E9AE7C70A0E1E548BF5EA5D4466019AFC84A0000, 1.35200:C84A0000, 8.41344:E9AE7C70A0E1E548BF5EA5D4466019AF00000000, 1.35200:C84A0000, 4.64456:54040000, 0.50784:00000000, 255.1750:00000000, 0.50288:00000000, 4.23354:54040000, 0.25913:F2140000, 255.21817:54040000 [Stage: Delivery]'
Original message headers:
Received: from AUS-EXCHANGE.aus.edu.kw (172.16.2.13) by
AUS-EXCHANGE.aus.edu.kw (172.16.2.13) with Microsoft SMTP Server (TLS) id
15.0.847.32; Sat, 24 Aug 2024 22:40:01 +0300
Received: from AUS-EXCHANGE.aus.edu.kw ([::1]) by AUS-Exchange.aus.edu.kw
([::1]) with mapi id 15.00.0847.030; Sat, 24 Aug 2024 22:40:00 +0300
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Lakshman Kumar <email address removed for privacy reasons>
To: Michael Wininger <email address removed for privacy reasons>
Subject: Test Mail 7
Thread-Topic: Test Mail 7
Thread-Index: Adr2XWgDTwUQjwnRTKiWa2s80GO+Ig==
Date: Sat, 24 Aug 2024 22:40:00 +0300
Message-ID: <email address removed for privacy reasons>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <email address removed for privacy reasons>
MIME-Version: 1.0
X-Originating-IP: [172.16.31.73]
Return-Path: email address removed for privacy reasons

Please help me to diagnose the issue. 

Thanks in advance

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