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jlevine152003's avatar
jlevine152003
Copper Contributor
May 23, 2019

The operation failed..." when selecting Manage Rules & Alerts

I know that Microsoft says this problem has been fixed but I have a client who continues to have this error in Outlook 2013 on one computer and Outlook 2016 on a second computer.  

 

Both machines have been updated to the latest version of their respective programs.  

 

Any other thoughts?

 

Thanks in advance

1 Reply

  • Akshay_Mane's avatar
    Akshay_Mane
    Iron Contributor
    Jun 07, 2019

    jlevine152003 

     

    Is your one an MSI (product key activated) or Click2Run?

     

    If MSI:

    • make sure updated security patch is installed.
    • If you can uninstall and reinstall, check that.

     

    If o365/C2R:

    • Update Office through MS Word.
    • Run Online Repair.
    • Uninstall and reinstall from portal.

     

    Refer official MS page for this:

    https://support.office.com/en-us/article/outlook-error-the-operation-failed-when-selecting-manage-rules-alerts-64b6ff77-98c2-4564-9cbf-25bd8e17fb8b

     

     

    Regards,

    Akshay | Apps4Rent

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