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KeelynHenning's avatar
KeelynHenning
Copper Contributor
Sep 26, 2024

Teams Add-On disables itself when logged into a Citrix environment

When logged into my Citrix environment my Outlook Teams Add-On continually disables itself after enabling it. I have tried re-registering the add-on and that did not work. I have gone into the COM add-ons and reenabling but after closing Outlook and opening it back up, it is back under the Inactive Applications Add-ins list. I tried adding New Teams Meeting to the quick access toolbar but it was not visible on the ribbon. I created a new ribbon group but News Team Meeting was grayed out.

 

Looking for advice on others troubleshooting options to try and wondering if anyone else is having this issue.

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