Forum Discussion
Sync Restarting Randomly
I'm using the Office version on Outlook on my iMac. Yesterday, when I open Outlook it presents my folders as normal. Then while viewing email, all messages in the sync folders disappear and a new s...
REPowellJust as an FYI: I've been "talking" to a tech support rep for almost an hour. They said "It seems the latest version of Outlook is presenting some conflicts that can be interfering in the connection between the Outlook app and the third-party mail servers." However, I've tried earlier versions, and it's still not working. I'll let you know if I find a version that does work.
- Thanks for your update. I have two yahoo accounts. One is working fine (an older account) but my att.net account is the one that continually tries to re-sync.
- Mine include an aol account (don't laugh, I know) and microsoft-owned account, so it's pretty obvious it's not just one server they are having problems with. I spent over 2 hours in a chat with their tech support. Finally bailed on it because they kept asking me to do the same things I had already done repeatedly. For the record, I had the same problem with version 16.69, 16.70, 16.71, and 16.72. You might want to contact them just so it'll be on record that there is more than one person with this problem.
- Well, I decided to move to Apple Mail on my iMac. Already use it on my iPad and iPhone. I just stuck with Outlook on my desktop due to decades of use. Life's too short to sit on hold with support groups that don't know how to solve a problem.