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tombola's avatar
tombola
Copper Contributor
Jul 18, 2023

spam junk and other unwanted e mails

I have an outlook e mail account for about 30 years. I use it only for personal matters. I have a second similar account for purchases and subscriptions. For about the last 12 months the volume of junk, spam and some sexually inappropriate messages have been sent to me. I diligently block or report them but they keep on comin. When I sign back in there is more. I don not know who deals with the reports when I click the 'report' message.  Today I have 25. If I click on 'report' where do the messages go and who or wha deal with them and why can't microost stop all this stuff. I am getting more junk spam and inappropriate messages than acual genuine messages. 

  • Hi Tombla,

    When you report a message: the machine learning engine will be updated.
    Your best option is to open a Microsoft Support service request.
  • tombola's avatar
    tombola
    Copper Contributor
    many thanks and I will certainly follow up on your suggestion
  • Cadpro1's avatar
    Cadpro1
    Copper Contributor
    I am getting in the region of 50 a day, covering all sorts of subjects Have tried blocking sender with no change in the amount
  • Hi all,

    Just give Microsoft some time to update their mailfilter. From my experiences, I know that these kinds of issues will be fixed in a matter of weeks.

    • tombola's avatar
      tombola
      Copper Contributor
      But the problem has existed for months and shows no sign of abating. Thanks for the reply though
    • tombola's avatar
      tombola
      Copper Contributor
      Thanks to all who have responded. Here is a thing. I get stuff which after a lot of digging and reading the message source (as in 'view message source' box, I have found this common sender
      email address removed for privacy reasons nhowever when I try to add it to the blocked senders and domains, it does not appear when I check the list.

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