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jackdarby's avatar
jackdarby
Copper Contributor
Nov 23, 2024

Spam emails in Outlook

Can anyone please advise why this rule (above) for spam emails I Have set up is not working? I keep receiving numerous emails with "ukrainian girls" in the subject, despite the above rule being turned on?

 

 

 

3 Replies

  • jackdarby's avatar
    jackdarby
    Copper Contributor

    Hi there, Thank you for getting back to me. Unfortunately, it won't allow me to change the order of the actions: when I delete the "Delete" action, then create a new one between "Forward to" and "Stop processing more rules", then Save, it just puts them back to the same order as before. Please see attached screenshot.

  • Hi jackdarby

    You can try the following: 

    1. Copy and Paste the Subject reference in case there is a hidden character. These annoying spammers get clever at times.
    2. Also, review the order of all rules. Try moving this rule to the top since you want to use "stop processing."
    3. I would change the action order to Mark as read, forward the message to, delete a message, and then stop processing. 

    If you find this information helpful, please mark it as the best solution, which will assist others with the same question.

    #traccreations4e 11/29/2024

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