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Reinhard Schuerer's avatar
Reinhard Schuerer
Copper Contributor
Jul 10, 2018

Sorry we have trouble starting Outlook

Hello   Since the latest version of Office 365 there is an error shown when you open a second Outlook instance.   "Sorry we have trouble starting Outlook. Only one version of Outlook can run at a...
Hal_Hostetler's avatar
Hal_Hostetler
MVP
Jul 16, 2018

This is a known issue that has been reported.  The cause is the change to a five digit build number which broke a function that assumed four digit build numbers.  I have no ETA on the fix, but it's coming.

  • Michelle3131's avatar
    Michelle3131
    Copper Contributor
    Jul 24, 2019

    Was there a resolution to this?  The issued just started on my computer.  Hal_Hostetler 

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