Forum Discussion
Shared Mailboxes or Calendars not updating since mid Jan 2022 unless disable Shared Mailbox Caching
Hello. We're an MSP and since around 17th/18th Jan we've had one or two users in 7 different companies (tenants) report issues with shared mailboxes or shared calendars they have access to not upda...
Interesting. This seems to confirm that the problem is with the cache itself and rebuilding resolves it. I would think the risk of a repeat offense is high. So please do reply again if you find the problem returns after using that workaround.
JeremyTBradshaw we can confirm that this fix either doesn't stick for more than maybe a day or simply doesn't work at all. Everything from toggling all of the cached mode settings to making a new profile to online repairs to full reinstallation of Office has not been effective in solving this. It is only affecting users that have delegated access to user mailboxes in our experience so far.