Forum Discussion
Shared Mailboxes or Calendars not updating since mid Jan 2022 unless disable Shared Mailbox Caching
Hello. We're an MSP and since around 17th/18th Jan we've had one or two users in 7 different companies (tenants) report issues with shared mailboxes or shared calendars they have access to not upda...
Our organization has been seeing this as well. Disabling and reenabling cached mode does not solve the problem. Leaving cached mode off entirely or only disabling it for shared folders only is a fix, but for users with mailboxes >10GB it has been a nightmare. We do not consider disabling cached mode to be a permanent fix in our environment. Has anyone been able to figure out a permanent fix that allows for cached mode to remain enabled?
Try clearing offline files in the affected folders in the shared mailbox. That appears to have helped but we only use the Inbox and it's not huge.