Forum Discussion
Shared Mailboxes or Calendars not updating since mid Jan 2022 unless disable Shared Mailbox Caching
Hello. We're an MSP and since around 17th/18th Jan we've had one or two users in 7 different companies (tenants) report issues with shared mailboxes or shared calendars they have access to not upda...
Our organization has been seeing this as well. Disabling and reenabling cached mode does not solve the problem. Leaving cached mode off entirely or only disabling it for shared folders only is a fix, but for users with mailboxes >10GB it has been a nightmare. We do not consider disabling cached mode to be a permanent fix in our environment. Has anyone been able to figure out a permanent fix that allows for cached mode to remain enabled?
dptg-noah re-create the outlook profile of the affected users. Again a workaround. I would suggest to also flag it in your O365 admin portal. The more it gets flagged, the higher it will get pushed in the O365 engineering team.