Forum Discussion
Paul Youngberg
Jul 30, 2019Steel Contributor
Shared Mailboxes in Outlook for Android
The roadmap states that "Outlook for Android: Support shared mailboxes" is currently rolling out (as of July 3rd) and should be fully rolled out by the end of Q2. If our tenancy already supports Micr...
- Jul 30, 2019Thanks Vasil. We're behind on the shared mailbox rollout. Currently, we've targeted 25% of tenants to have the functionality. We'll be completing the rollout in the next few weeks. Once it is live, you'll see the option to add a shared mailbox automatically.
VasilMichev
Jul 30, 2019MVP
No tenant settings needed afaik, I suppose a client update is needed for the relevant bits. Ross Smith IV might be able to share more details.
Ross Smith IV
Jul 30, 2019Former Employee
Thanks Vasil. We're behind on the shared mailbox rollout. Currently, we've targeted 25% of tenants to have the functionality. We'll be completing the rollout in the next few weeks. Once it is live, you'll see the option to add a shared mailbox automatically.
- rubenmarDec 13, 2019Copper Contributor
Your first reply seemed to be focused on the topic of shared mailboxes in Android. But your last intervention suggests that we will not see that functionality any time soon. Am I right?
- Ross Smith IVDec 13, 2019Former Employee
rubenmar Correct. if you want shared/delegate access, the mailboxes must be in Exchange Online.
- AEH_FRJun 18, 2021Copper Contributor
Ross Smith IV a écrit :rubenmar Correct. if you want shared/delegate access, the mailboxes must be in Exchange Online.
Will this also be possible with Exchange 2019 on premise, please?
So I understand better why with Ms Exchange 2013 and the outlook client, the content of my shared mailbox is displayed with the content of my main mailbox, also for contacts. It is terrifying that with such expensive products, Ms does not manage this defect decently. And also it's a shame, that you don't plan to hack your activesync to properly support shared boxes.
The solution for such a basic functionality is still to buy the new product and only the product online... our data are yummy for Ms ...
- catherine20Aug 20, 2019Copper Contributorit seems to be about a month later and no sign of an app update to be able to access shared mailboxes - how much longer??
- Ross Smith IVAug 20, 2019Former Employee
catherine20 - the benefit of performing a slow rollout is that via telemetry and support incidents we are able to learn about the usage of a feature very quickly. In this case, we identified a few issues that made us pause the rollout while we address them. Once those fixes are checked in to the code base and deployed to the production app stores, we'll begin rollout again. Thanks for bearing with us.
- Daniel WatsonSep 17, 2019Copper Contributor
Ross Smith IV, just wondering if there is any update on this rolling out. We have several people who are waiting for this ability. Thanks.
- s4mmy_bJul 31, 2019Copper Contributor
Hi Ross, we have the option available, curious from a mailbox permissions side what is needed?
Can a user with access to another users mailbox (for example an PA\EA) use this to add their managers mailbox to their device? If Yes, what permissions\delegation is required?
- Ross Smith IVJul 31, 2019Former EmployeeA shared mailbox is a special mailbox type that is created using the -Shared parameter. Access to the shared mailbox by a user is obtained via permissions and not through the use of alternate credentials.
Shared mailbox permissions are discussed here - https://docs.microsoft.com/en-us/exchange/collaboration-exo/shared-mailboxes. Basically, user needs access to shared mailbox (e.g., FullAccess), and either SendAs or GrantSendOnBehalfTo if you expect user to reply to messages in the shared mailbox.
Delegate mailbox mail data access is not supported with this functionality. This is something we'll support in a future release, but don't have timelines to share at this point. Watch http://aka.ms/m365roadmap for updates.