Forum Discussion
Shared Mailboxes in Outlook for Android
- Thanks Vasil. We're behind on the shared mailbox rollout. Currently, we've targeted 25% of tenants to have the functionality. We'll be completing the rollout in the next few weeks. Once it is live, you'll see the option to add a shared mailbox automatically.
No tenant settings needed afaik, I suppose a client update is needed for the relevant bits. Ross Smith IV might be able to share more details.
- Thanks Vasil. We're behind on the shared mailbox rollout. Currently, we've targeted 25% of tenants to have the functionality. We'll be completing the rollout in the next few weeks. Once it is live, you'll see the option to add a shared mailbox automatically.
Your first reply seemed to be focused on the topic of shared mailboxes in Android. But your last intervention suggests that we will not see that functionality any time soon. Am I right?
rubenmar Correct. if you want shared/delegate access, the mailboxes must be in Exchange Online.
- it seems to be about a month later and no sign of an app update to be able to access shared mailboxes - how much longer??
catherine20 - the benefit of performing a slow rollout is that via telemetry and support incidents we are able to learn about the usage of a feature very quickly. In this case, we identified a few issues that made us pause the rollout while we address them. Once those fixes are checked in to the code base and deployed to the production app stores, we'll begin rollout again. Thanks for bearing with us.
Hi Ross, we have the option available, curious from a mailbox permissions side what is needed?
Can a user with access to another users mailbox (for example an PA\EA) use this to add their managers mailbox to their device? If Yes, what permissions\delegation is required?
- A shared mailbox is a special mailbox type that is created using the -Shared parameter. Access to the shared mailbox by a user is obtained via permissions and not through the use of alternate credentials.
Shared mailbox permissions are discussed here - https://docs.microsoft.com/en-us/exchange/collaboration-exo/shared-mailboxes. Basically, user needs access to shared mailbox (e.g., FullAccess), and either SendAs or GrantSendOnBehalfTo if you expect user to reply to messages in the shared mailbox.
Delegate mailbox mail data access is not supported with this functionality. This is something we'll support in a future release, but don't have timelines to share at this point. Watch http://aka.ms/m365roadmap for updates.
