Forum Discussion
DLutchy365Assist
Mar 13, 2024Brass Contributor
Settings screen stuck on Loading
I am using new Outlook. When I open the Settings page the pop up window get stuck on Loading. Does anyone have ideas of how to fix?
Steve_Tarr
Apr 17, 2024Copper Contributor
I'm having the same problem. My personal email account is fine, but I can't delete the email account for my former employer. Selecting "manage account" hangs at "Loading..."
phiggins6000
Apr 19, 2024Copper Contributor
This worked for me:
1. Put the user back to the old outlook
2. close outlook
3. delete this folder: C:\Users\<username>\AppData\Local\Microsoft\Olk
4. Start old outlook
5. switch to new outlook.
1. Put the user back to the old outlook
2. close outlook
3. delete this folder: C:\Users\<username>\AppData\Local\Microsoft\Olk
4. Start old outlook
5. switch to new outlook.
- izamryanApr 22, 2024Copper Contributorthank you phiggins6000 this was the solution!
- FiAmanillahApr 21, 2024Copper ContributorThank you. Finally got the solution.