Forum Discussion
DLutchy365Assist
Mar 13, 2024Brass Contributor
Settings screen stuck on Loading
I am using new Outlook. When I open the Settings page the pop up window get stuck on Loading. Does anyone have ideas of how to fix?
izamryan
Apr 17, 2024Copper Contributor
one of us! one of us!
yes - I too have the same issue with Outlook. I raised a support ticket, the customer service rep was very helpful and tried some troubleshooting, in the end I attached some logs and they've closed my ticket now.
I guess if enough of us raise support tickets and flag it up, the devs will (should?!) notice and implement some fix. 🤞
yes - I too have the same issue with Outlook. I raised a support ticket, the customer service rep was very helpful and tried some troubleshooting, in the end I attached some logs and they've closed my ticket now.
I guess if enough of us raise support tickets and flag it up, the devs will (should?!) notice and implement some fix. 🤞
- Steve_TarrApr 17, 2024Copper Contributor
I'm having the same problem. My personal email account is fine, but I can't delete the email account for my former employer. Selecting "manage account" hangs at "Loading..."
- phiggins6000Apr 19, 2024Copper ContributorThis worked for me:
1. Put the user back to the old outlook
2. close outlook
3. delete this folder: C:\Users\<username>\AppData\Local\Microsoft\Olk
4. Start old outlook
5. switch to new outlook.- izamryanApr 22, 2024Copper Contributorthank you phiggins6000 this was the solution!