Forum Discussion

Copper Contributor

May 26, 2019

Setting up outlook on iphone

Hello everybody, Situation: I am using outlook on my laptop which is linked to an external email server client provider, it is Pop, but now I need to set up the same email on my iphone in order t...

Khaled_ALbably

Copper Contributor

May 31, 2019

Dear Diane, Diane_Poremsky_MVP

Thank you so much for your prompt response.

when I set it up as IMAP on my iPhone, it only shows me blank emails, and it never sync the previos emails, but I can sent emails but never receive or get it synced.

I really prefer POP because adding reminders to specific emails is not supported in IMAP.

In more clarification, I use POP in my laptop, but on my iphone, the only option is IMAP as the phone doesn't give options to select (IMAP or POP).

I have heard once that the the POP doesn't support using the same email in different devices (Phones and Laptops).

I really appreciate your support.

Thank you

Diane_Poremsky_MVP

MVP

May 31, 2019

Khaled_ALbably

I have heard once that the the POP doesn't support using the same email in different devices (Phones and Laptops).

No... but some POP clients won't download mail that is on the server and marked as read, but that is rare with modern email clients.

You don't receive error messages when you try to sync? If you are using the outlook app on the phone, use the in-app support - it's in the menu, under Help (?)