Forum Discussion
Set rule to auto organise email in public mailbox
Hi, my teammate set a rule to redirect the email to the specified folder under our public mailbox. However, when she left the company, the email rule is not working at all. In this case, how to setup the rule can maintain the rule can be working properly, even though the person who set the rule is left the company? Thanks.
8 Replies
Hi, this is the basic information please read:
https://support.microsoft.com/en-us/office/manage-email-messages-by-using-rules-c24f5dea-9465-4df4-ad17-a50704d66c59
- Are the messages being delivered to the public folder and the teammate set up a rule to redirect or were they sent to the teammate and she used a rule to move to the public folder?
Diane_Poremsky_MVP she set the rule redirect to the public mailbox but the rule is not working when her LAN ID disable.
- Call your ex-teammate.
Victor_Ivanidze impossible she doesn't has right to access the public mail box anymore 😂
Hi Cammi1375,
it looks like an organizational issue, not a technical one. Has anybody right to access? Did you ask your IT stuff to solve the problem?
