Forum Discussion
Cammi1375
Aug 20, 2022Copper Contributor
Set rule to auto organise email in public mailbox
Hi, my teammate set a rule to redirect the email to the specified folder under our public mailbox. However, when she left the company, the email rule is not working at all. In this case, how to setup the rule can maintain the rule can be working properly, even though the person who set the rule is left the company? Thanks.
- Victor_IvanidzeBronze ContributorCall your ex-teammate.
- Cammi1375Copper Contributor
Victor_Ivanidze impossible she doesn't has right to access the public mail box anymore 😂
- Victor_IvanidzeBronze Contributor
Hi Cammi1375,
it looks like an organizational issue, not a technical one. Has anybody right to access? Did you ask your IT stuff to solve the problem?
- Are the messages being delivered to the public folder and the teammate set up a rule to redirect or were they sent to the teammate and she used a rule to move to the public folder?
- Cammi1375Copper Contributor
Diane_Poremsky_MVP she set the rule redirect to the public mailbox but the rule is not working when her LAN ID disable.
- Deleted
Hi, this is the basic information please read: