Forum Discussion
"Set default From address" in Outlook.com settings should reflect on Outlook client
DonnyM I completely agree and support your request for the change in Outlook. I had the situation today. After setting up a personalised email address, Outlook desktop on Windows doesn't pick up that address by default, despite being set up to be the default in outlook.com. When starting a new email it's necessary to click on the "From" drop-down list, choosing the personalised email address manually (it appears in the list for selection after it has previously been added manually as "Other Email Address"). But that's just a workaround and can easily be forgotten so I hope this can be fixed quickly. I expect it's an oversight. If it gets fixed, it needs to support email signature correctly as well.
Interestingly, on my iPhone I was able to set up the email account as mailto:Email address removed and then manually change the email address to be the personalised one. That works and emails are sent from the personalised address. But it's not possible to fix up the email address in Outlook / Control panel mail on Windows. It can't be edited.
- Victor_IvanidzeApr 07, 2022Bronze ContributorJust re-create your Outlook profile.
- DonnyMApr 07, 2022Brass Contributor
Victor_Ivanidze re-creating the Outlook profile does not change the behaviour. Outlook.exe does not respect the Outlook.com "default From address" setting.
- MalcDunnApr 07, 2022Copper ContributorI agree with DonnyM. I recreated the Outlook profile and the default from address is still not picked up from the Outlook.com setting. Everything else seems to work fine - emails sent to the personalised address are received correctly and display it in the "to" address; replies to such emails are automatically sent from the personalised address, as expected. In my recent testing I've only found the problem with the "From" address when composing a new email.