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kchristidis's avatar
kchristidis
Copper Contributor
Apr 19, 2024

Sensitivity labels integration not working after latest update on Android & iOS

Hi!

 

Since the two latest updates for Outlook on Android and iOS (versions 4.2413.1 and 4.2414.0 respectively), integration with Purview sensitivity labels has stopped working. There is no icon/button to add a sensitivity label when you create a new email, neither the user gets prompted to apply a label (for policies that require that). Devices are enrolled and managed in Intune.

 

Is this a bug or did we miss something?

  • byodmdm's avatar
    byodmdm
    Brass Contributor
    Jun 10, 2024
    Update : Sensitivity label handling issues again appearing on Outlook App for iOS with version 4.2421.0. but not with the legacy Outlook iOS version 4.2420.0 or 4.2419.0 or Outlook android app. do you also see the same ?. Error : If someone is labeling a mail with "Encrypted Recipients Only" and the recipient wants to replay, Outlook is generating a error messages which claims "Error sending message"

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