Forum Discussion
Send/track email programmatically
Hey Robert. Thanks for the reply. I probably should have been more specific in my first message. The intention is to feed the data on emails back into our CRM. Actually, the intention is to initiate the email from within the CRM, send it through our normal account, and track it. It doesn't look like message trace has the ability to insert tracking pixels into the outgoing email, so it can't track opens or link clicks, which is important to us.
dgajohnsonIf you have a developer at hand it's quite simple, otherwise you can look at Mautic which is an open source platform for email campaigns and has built in tracking features which you could potentially jippo to do what you need.
To do it from within your CRM would probably require a plugin or some custom development, which should be relatively simple tbh
UpstairsDave we're going with https://www.nylas.com/