Forum Discussion
Joel Bradshaw
Mar 07, 2017Copper Contributor
sending email is broken in 15.32
after running the auto update for office 365 today, my outlook can no longer send, or reply or reply all to email. *outlook for mac
- Greg DeitzCopper Contributor
I ran into the same problem. I was forced to remove the installation of Outlook, remove the outlook profile, re-install and recreate the profile.
I am cautious as new Outlook updates come out with this issue.
Monitoring this conversation for a true fix.
- Greg DeitzCopper Contributor
It appears the for me, I had a bad add-in (Cisco Webex) that caused my issues. After removing the plug-in the update worked correctly and I was once again able to create new messages as well as reply, forward and work with my mail.
- Claes BUCKWALTERCopper Contributor
Same for me. I removed the Cisco Webex plugin and Outlook started behaving as normal again.
- Victor_Ungureanu
Microsoft
You should create a new profile and if it still doesn't work, you should contact support.
https://support.office.com/en-gb/article/Manage-profiles-in-Outlook-2016-for-Mac-fed2a955-74df-4a24-bef6-78a426958c4c?ui=en-US&rs=en-GB&ad=GB