Forum Discussion
Dairon2222
Apr 09, 2024Copper Contributor
Send emails are not available in original send box
Hi everyone, I am having a problem with displaying emails in the sent box. The question is the following: I have two accounts added to my Outlook, let's call one from "a" and the other from "B"...
Gayathri-VGM
Apr 10, 2024Copper Contributor
Hi,
It depends on the type and permissions of the mailbox that you have configured as additional. Either you can change your regedit as instructed below to configure your sent items to be stored in the original mailbox. Alternatively, if you're an admin, you can make the changes on the mailbox itself so it is replicated to all who has access to it.
Instructions for both are listed below
https://learn.microsoft.com/en-us/exchange/troubleshoot/user-and-shared-mailboxes/sent-mail-is-not-saved
It depends on the type and permissions of the mailbox that you have configured as additional. Either you can change your regedit as instructed below to configure your sent items to be stored in the original mailbox. Alternatively, if you're an admin, you can make the changes on the mailbox itself so it is replicated to all who has access to it.
Instructions for both are listed below
https://learn.microsoft.com/en-us/exchange/troubleshoot/user-and-shared-mailboxes/sent-mail-is-not-saved
Dairon2222
Apr 14, 2024Copper Contributor
Hi, thank you, issue was solved following your help 🙂