Forum Discussion
ashbel73
Jun 04, 2021Copper Contributor
Seeking help with Outlook - Cannot Open Outlook
Hello, just have run into a problem with Outlook. My employment ended recently and my employer locked my email account on Microsoft Exchange. I did not remove this account from Outlook beforehand, an...
Ryu_Yosei
Jun 04, 2021Copper Contributor
Hi Alex
First off. Check if other office software open and report they are activated.
To do this, Open Word and click on File - Account.
There it will indicate that your software is Activated.
You also need to make sure that the office package you using has Outlook available.
Second thing.
Go to Start - look up control panel.
In control panel "Mail ( Microsoft Outlook )" if you don't see it change your view to Small icons.
In Mail settings go to Show Profiles
Add a new profile and configure for your Gmail account.
Then in the Always use this profile box select your new profile.
Outlook should then open with your Gmail account settings configured.
First off. Check if other office software open and report they are activated.
To do this, Open Word and click on File - Account.
There it will indicate that your software is Activated.
You also need to make sure that the office package you using has Outlook available.
Second thing.
Go to Start - look up control panel.
In control panel "Mail ( Microsoft Outlook )" if you don't see it change your view to Small icons.
In Mail settings go to Show Profiles
Add a new profile and configure for your Gmail account.
Then in the Always use this profile box select your new profile.
Outlook should then open with your Gmail account settings configured.