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SCSW_2021's avatar
SCSW_2021
Copper Contributor
Dec 16, 2021

Search not working in Outlook 2019 since updating to Monterey 12.1 on the Mac

There appears from other sites to be a very widespread problem with search not working in Outlook - no results obtained in Monterey- since the latest OS update. Rebuilding spotlight does not work and many people cannot change to the new version of outlook as they are served by older versions of Exchange Server.

It looks like a bug, but any ideas gratefully received.

202 Replies

  • rhguimas's avatar
    rhguimas
    Copper Contributor

    SCSW_2021 Just a sample of the noise this Bug is doing in some Apple users Forums talking about this Mac OS 12.1+Outlook for Mac serious Bug...

     

    https://forums.macrumors.com/threads/monterey-12-1-update-broke-my-outlook-365-search-function.2327507/page-7

     

    I can't use Outlook without a proper Search...

    • SCSW_2021's avatar
      SCSW_2021
      Copper Contributor

      rhguimas 

      I know. The thing that boils my beans is the complete lack of information from either Apple or Microsoft. Just an acknowledgment that someone cared a little and was working on the problem would be good. Community forums like this allow people to vent if that's what they need, but they seem completely separated from any kind of useful technical support!

  • fidiri's avatar
    fidiri
    Copper Contributor
    I have same issue after upgrade to Monterey 12.1, before with 12.0.1 no problem
  • SteuartP's avatar
    SteuartP
    Copper Contributor

    SCSW_2021 

    I have the same problem. A complete pain. It is also not possible to wind back from 12.1 to 12.01 on an M1 chip.

    • pablofuente's avatar
      pablofuente
      Copper Contributor
      Same issue here. Spent hours with support and nothing.
      Please correct this ASAP.
  • rhguimas's avatar
    rhguimas
    Copper Contributor

    SCSW_2021 The same issue here and in all of our customers that have Exchange OnPrem with Outlook for Mac and Mac OS Monterey 12.1 update.

     

    This is very bad! 

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