Forum Discussion
Search not working in Outlook 2019 since updating to Monterey 12.1 on the Mac
It is a bug and one that I worked for a month with Level 2 and 3 MS support. Though they have then dropped the ball. No information back from the techs as to when or if they will ever bother fixing it.
Its rendered outlook almost impossible to use. If you can't search it makes organizing emails very difficult. The fact that i have 2 tickets with MS and nothing after more than a month is pretty disappointing.
At first they seemed to blame me and the system. had me rebuild my outlook profile multiple times and the spotlight index. They found it pretty shocking this didn't fix it and had me re-do it several times.
then they figured out it was a bug on their end.
Then they let the issue go into a blackhole. Who knows if they even are looking into a solution at this point.
Outlook fixes have been out 2 weeks and this is now an old issue
- Also there are meant to be spotlight fixes in 12.2 that are considered helpful.
- MS Supports seems completely non-joined up. There must have been thousands of the same complaint, but a long period of trying old fixes for everyone. Unfortunately MS outlook has had a bad relationship with spotlight and problems were not uncommon in the past and this did not help. The new outlook when finished uses a different method and should be more reliable,