Forum Discussion

SCSW_2021's avatar
SCSW_2021
Copper Contributor
Dec 16, 2021

Search not working in Outlook 2019 since updating to Monterey 12.1 on the Mac

There appears from other sites to be a very widespread problem with search not working in Outlook - no results obtained in Monterey- since the latest OS update. Rebuilding spotlight does not work and...
mike_vienna's avatar
mike_vienna
Copper Contributor
Jan 11, 2022

same here in Vienna/Europe. Update to 12.1 on a Pro 2022 and Outlook 16.58 - new index, spotlight is working, new office installation. No search results. Oh it´s a shame microsoft.

ajmarton's avatar
ajmarton
Brass Contributor
Jan 11, 2022
You need to go to updates and then advanced and then beta channel and install the beta. That is Microsoft's current fix to the problem in beta form for now. Make sure you have the most current version of Outlook installed first (by checking if you are up to date before switching channels).
  • mike_vienna's avatar
    mike_vienna
    Copper Contributor
    Jan 11, 2022

    i did it but it doesnt work - i lost the button to switch to the new Outlook - i have the Serial number 904 (last 3 figures) ajmarton 

    • bullerd's avatar
      bullerd
      Copper Contributor
      Jan 11, 2022

       mike_vienna yeah I have the same problem with the 0904 build. I only have New Outlook which is work in progress at best (no Exchange and IMAP can't be full configured and I lost 4 of my email accounts because of this).  Has anyone got a version with the search bug fixed but that still has Old Outlook?

      • VinceP22's avatar
        VinceP22
        Copper Contributor
        Jan 11, 2022

        Attention: the settings are case-sensitive!

        1.) First, let's see if there is a corresponding value:

        >

        defaults read com.microsoft.Outlook EnableNewOutlook

        Result: 2021-03-23 12:17:53.102 defaults[45426:841968] The domain/default pair of (/Users/Username/Library/Containers/com.microsoft.Outlook/Data/Library/Preferences/com.microsoft.Outlook, EnableNewOutlook) does not exist

        2.) Writing the settings:

        defaults write com.microsoft.Outlook EnableNewOutlook -integer 3

        3.) Checking the settings:

        defaults read com.microsoft.Outlook EnableNewOutlook Result: 3

        Possible options:

        0 = Switch hidden (default)

        1 = Switch displayed, default off

        2 = Switch displayed, default on

        3 = New Outlook enabled with switch hidden

        With "defaults read" and "defaults write" values in the corresponding settings files (PList) are adjusted. Please use this way only if you know what you are doing ...