Forum Discussion
Search not working in Outlook 2019 since updating to Monterey 12.1 on the Mac
1. Run Outlook
2. In the main menu, click on "Help" and then "Check For Updates"
3. Click on the "Advanced..." button
4. Change "Update Channel" to "Beta Channel"
5. Hit the "OK" button to confirm the disclaimers of running Beta versions
6. Then it will install an updated "Microsoft Update" utility to download all the beta versions of Office. Then run the Microsoft update and you are good to go.
Remember you are running beta versions which means they are not fully approved by Microsoft to run in a production environment. For me, I didn't care since the full versions were not working anyway - so no harm - no foul.
Good luck!
- Ben_Lautoe1160Jan 09, 2022Copper ContributorThanks for your help, i am back on track again with this beta version.
Shall we leave the update channel on: Beta channel? Or put it back to " update chanel" ?
Or is there no harm done when approved update will com from Microsoft? - tamourahmadJan 06, 2022Copper ContributorFor some reason, updating to Beta didn't work for me 😞
- druflinJan 06, 2022Copper Contributor
Honestly - yesterday some search Results also disappeared on my MacBook Pro (2016) So I had to switch to New Outlook > Mail can be used for Exchange [but I read them only on my Phone for now]
- tamourahmadJan 06, 2022Copper ContributorThe issue is, I cannot switch/update to New Outlook because of a corporate policy, its disabled.
Stuck with this issue ☹️
- MikeCatJan 06, 2022Copper Contributor
socalidude This beta update works!
Search is restored. IMO the search index created by Spotlight was never affected, just inaccessible (because you could search for a given word in Monterey 12.1 in Finder already, just not find 'from: xyz' through that channel.)
Outlook search works normally for me now in Outlook 16.58 (Build 22010406).