Forum Discussion
Search not working in Outlook 2019 since updating to Monterey 12.1 on the Mac
There appears from other sites to be a very widespread problem with search not working in Outlook - no results obtained in Monterey- since the latest OS update. Rebuilding spotlight does not work and...
This did NOT work for me but I am posting it just in case someone wants to try it. This suggestion was provided to me by Microsoft Support via Outlook chat.
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Kindly follow the steps mentioned below and verify the outcome:
Reassociate Outlook for Outlook email files:
1. Drag and drop any email to the Desktop from Outlook.
2. Right click / Control click on the email you dragged to Desktop and select 'Get Info'.
3. Expand 'Open with' and select 'Other' in the dropdown.
4. In the Finder application, choose 'Microsoft Outlook'.
5. Check the box that says 'Always open with'.
6. Select 'Add', and then choose 'Change All'.
7. Select Continue when asked “Are you sure you want to change all similar documents to open with the application “Microsoft Outlook”.
Once done, Re-index Outlook email files in Spotlight:
1. Open the Apple menu.
2. Select System Preferences, and then choose Spotlight.
3. Select the Privacy tab.
4. In Finder:
On the Go menu choose Go to Folder...
Copy and paste the following location into the "Go to the folder:" dialog box and select Go:
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
5. Drag the ‘Main Profile’ folder or the folder with your primary profile name to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.
Note: You must perform this step for any additional profile folders you may have. Please note depending on the amount of email you have this could take several hours to fully index your email files.
Let me know how it goes. Thanks!
***
Kindly follow the steps mentioned below and verify the outcome:
Reassociate Outlook for Outlook email files:
1. Drag and drop any email to the Desktop from Outlook.
2. Right click / Control click on the email you dragged to Desktop and select 'Get Info'.
3. Expand 'Open with' and select 'Other' in the dropdown.
4. In the Finder application, choose 'Microsoft Outlook'.
5. Check the box that says 'Always open with'.
6. Select 'Add', and then choose 'Change All'.
7. Select Continue when asked “Are you sure you want to change all similar documents to open with the application “Microsoft Outlook”.
Once done, Re-index Outlook email files in Spotlight:
1. Open the Apple menu.
2. Select System Preferences, and then choose Spotlight.
3. Select the Privacy tab.
4. In Finder:
On the Go menu choose Go to Folder...
Copy and paste the following location into the "Go to the folder:" dialog box and select Go:
~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
5. Drag the ‘Main Profile’ folder or the folder with your primary profile name to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.
Note: You must perform this step for any additional profile folders you may have. Please note depending on the amount of email you have this could take several hours to fully index your email files.
Let me know how it goes. Thanks!
the file association issue is real issue that seems to be resolved now (the MacOs update decided we should be using Mail? how poor!). But the spotlight re-indexing is not working for me, so no fun!