Forum Discussion

SCSW_2021's avatar
SCSW_2021
Copper Contributor
Dec 16, 2021

Search not working in Outlook 2019 since updating to Monterey 12.1 on the Mac

There appears from other sites to be a very widespread problem with search not working in Outlook - no results obtained in Monterey- since the latest OS update. Rebuilding spotlight does not work and...
Randy_HInders_M2's avatar
Randy_HInders_M2
Copper Contributor
Dec 22, 2021
BTW, search & search folders did seem to work in the 'New Outlook' format, which still does not work for me. #TryHarderMS
  • witsende's avatar
    witsende
    Copper Contributor
    Dec 28, 2021
    Switching to the New outlook format fixed the problem...though I don't like this format much. Buy, hey, things are working properly now!
    • witsende's avatar
      witsende
      Copper Contributor
      Dec 28, 2021

      witsende Just a follow-on comment here. I'm not sure what the difference between a (cloud-)Hosted Exchange and a (cloud-)hosted Microsoft 365 account is, if any, but the search function now works on my Microsoft 365-hosted account when I use New Outlook on Outlook 16.56 on the Mac....

    • annakorre's avatar
      annakorre
      Copper Contributor
      Dec 28, 2021
      sorry, this is not a solution. .pst folders are not available and our long term archives not accessible. Very much hope the experts are listening and doing something to resolve the issues
    • RubenSoto's avatar
      RubenSoto
      Copper Contributor
      Dec 28, 2021

      That's true, searchs are working in new outlook. However, you can not configure an Exchange account into new outlook, so that solution is still useless for big number of exchange users. 

      witsende 

Resources