Forum Discussion
Ernesto Iblon
Dec 01, 2017Copper Contributor
Search in outlook 2016 shared mailbox is not working
Hi , since we are using Outlook 2016 , the search inside shared mailbox is not working.
Also users are not able to activate subfolder search on shared mailbox.
Is there any solution?
ArcReo
Mar 08, 2022Copper Contributor
AMinvielle
Mar 09, 2022Copper Contributor
We're actually facing this "search in shared mailbox" issue. We already unchecked the "save shared folder" checkbox without solving this issue (it solved display problem off shared mailboxes). After a lot of trial, we discovered that not all the research are disabled. "search in all mailboxes" or "search in all outlook elements" don't search in shared mailboxes, but if we select a shared mailbox and use "search in this mailbox", the research works fine.
Don't know if it can still help someone, but We loss a lot of time on that @#*!$ new feature of exchange 2016.