Forum Discussion
Search in outlook 2016 shared mailbox is not working
Hi , since we are using Outlook 2016 , the search inside shared mailbox is not working.
Also users are not able to activate subfolder search on shared mailbox.
Is there any solution?
I think 5 years of reported issue means they aren't going to repair that function.
tclark_mpg Yeah but it should be fixed
found a helpful note that suggested -
a) from Outlook search options, remove outlook as indexed location, exit Outlook
b) find the relevant .ost file in Explorer, set advanced to properties to allow indexing of contents
c) restart Outlook, add Outlook back to indexed locations in search options
AFAIK, this is a per user/per .ost file fix
seems to have solved it our site
http://kb.naturalnetworks.com/article/outlook-2016-search-function-not-working-on-shared-mailboxes-536.html
- This doesn't work for us. We've granted full mailbox access rather than opened a shared mailbox so maybe there is a difference?
