Forum Discussion
Search in outlook 2016 shared mailbox is not working
Was this ever resolved as we have users trying to use shared mailboxs but unable to use search. Switching off cached mode is not really appropriate. This worked in outlook until recently it seems to be cascading from user to user.
Hi David,
Have you tried to map shared mailbox as new mail account? It is working for me.
I have mapped shared mailboxes to their own .ost files and we continue to have searching issues within the shared mailboxes only. We are able to search our primary mailboxes without issue, but shared folders & mailboxes struggle.
I agree with the above post that this should be an intuitive feature that works out-of-the-box. Shouldn't matter how you set your mailboxes up, searching should work seamlessly.
Is anything being done on this? Any "permanent" fix yet? I use the word "permanent" loosely as we all know MS tends to break stuff they previously fix with subsequent fixes...
Hi i have the same problem with a second mailbox in office 2016.
What is the workaround?
Yep, same problem here with a couple of clients
Outlook is C2R 1901 with E3 licensing.
Primary mailbox has 3 additional mailboxes added to their accounts without automapping, added as additional mailboxes into separate OSTs.
When searching "All Mailboxes" it locks up outlook for a few minutes
According to the client it used to work just fine on previous builds, but downgrading them isn't an option as they couldn't tell us when.
The common factors with our clients are
- Shared mailboxes
- RDS ServersHopefully Microsoft can do something, or we can get a hint to what may solve this problem.
