Forum Discussion
Search in outlook 2016 shared mailbox is not working
Reindex your search index.
Click Search tools>Search options >Indexing options
Restart Outlook
Select search location from dropdown menu in searchbar
Tried it Vysakhan Kunneparambil-Sukumaran. That does not fix searching in shared mailboxes.
Searching for 'ASIN' from first e-mail in my shared Amazon account inboxNo results
We're actually facing this "search in shared mailbox" issue. We already unchecked the "save shared folder" checkbox without solving this issue (it solved display problem off shared mailboxes). After a lot of trial, we discovered that not all the research are disabled. "search in all mailboxes" or "search in all outlook elements" don't search in shared mailboxes, but if we select a shared mailbox and use "search in this mailbox", the research works fine.
Don't know if it can still help someone, but We loss a lot of time on that @#*!$ new feature of exchange 2016.
Found a workaround Ernesto Iblon and BrianPitt. Turning off cached mode for shared folders has solved this issue.
Now my users can search shared mailboxes from Outlook 2016.
File tab -> Account Settings -> Double-click the account name -> More Settings -> Advanced tab -> Clear the check mark from download shared folders.
Daniel Byrne As it will change to Online mode, the search will work. We can consider it as workaround but not a solution.
