Forum Discussion
Search in outlook 2016 shared mailbox is not working
Hi , since we are using Outlook 2016 , the search inside shared mailbox is not working.
Also users are not able to activate subfolder search on shared mailbox.
Is there any solution?
The Search experience will depend on how you have added the shared mailbox in Outlook. Read here for details: http://blogs.technet.com/b/outlooking/archive/2014/04/28/understanding-search-scopes-in-microsoft-outlook.aspx
Vasil, that link is not helpful. Shared mailbox searches in outlook should work intuitively out of the box, without any exposition or custom setups. This is a bug that needs to go into your queue as it is repeatable and consistent across all machines and configurations.