Forum Discussion

Ernesto Iblon's avatar
Ernesto Iblon
Copper Contributor
Dec 01, 2017

Search in outlook 2016 shared mailbox is not working

Hi , since we are using Outlook 2016 , the search inside shared mailbox is not working. Also users are not able to activate subfolder search on shared mailbox.   Is there any solution?
filipkohout's avatar
filipkohout
Copper Contributor
Nov 29, 2020

Almost 3 years later. Is it fixed yet?

Kam's avatar
Kam
Silver Contributor
Nov 30, 2020
filipkohout I don't think so.
  • TonnieP's avatar
    TonnieP
    Copper Contributor
    Apr 21, 2021

    So half a year later, still an issue.....

     

    • SFranz's avatar
      SFranz
      Copper Contributor
      Apr 22, 2021

      I just had a never-ending supportcase with MS. All they did was doing some log-collecting and things I found by googling for my error. Nothing new here.
      I referenced this thread (and some others) - the reply was: "This behavior is intended". So all my other 290 PCs seem to be faulty, not the few systems not working. MS at its best.

      I think we have to use the shared mailboxes w/o cachemode. A solution from MS is not available.

      • LBramwell's avatar
        LBramwell
        Copper Contributor
        Apr 29, 2021
        Any movement on this one? We have granted users "Full Mailbox Access" to other user's mailboxes and shared mailbox and they cannot be searched. I've tried the other workarounds etc to no avail.

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