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THERESA KUEHN's avatar
THERESA KUEHN
Brass Contributor
Apr 16, 2019

Scheduling Assistant - No dropdown for time

I have a user that reported an issue recently. Running Version 1811 Build 11029.20079 Creates a Meeting Invite, goes to Scheduling Assistant. At the bottom of the window you normally see the Start/...
basikly's avatar
basikly
Copper Contributor
Jun 20, 2019

THERESA KUEHNDid you ever find a fix for this? I have a user who has had this for some time now - perhaps at least since February this year.

We've had her on both x86 and x64. Updated all drivers. Attempted to run with outlook.exe /safe, removed software that imported add-ins to Outlook, disable hardware acceleration, and even gave her a new PC. Issue still returned within 24 hours.

I'm wondering if it's something that might be downloading from her .ost over time, but not sure if that would make sense - just the only logical thing I can think of at this point.

JohnMSP's avatar
JohnMSP
Copper Contributor
Jul 18, 2019

basikly I too have a user with this - did you ever resolve?

  • basikly's avatar
    basikly
    Copper Contributor
    Jul 18, 2019

    JohnMSP 

     

    Hi John,

     

    Unfortunately not. I'm not quite sure what to do a this point, so she's reluctantly dealing with it while I try to keep my ears on the ground to find anyone else in our company or online with this peculiar issue. Though there's a workaround by selecting time windows above that drop down, it's not as efficient as she'd like it to be.

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