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THERESA KUEHN's avatar
THERESA KUEHN
Copper Contributor
Apr 16, 2019

Scheduling Assistant - No dropdown for time

I have a user that reported an issue recently. Running Version 1811 Build 11029.20079 Creates a Meeting Invite, goes to Scheduling Assistant. At the bottom of the window you normally see the Start/...
basikly's avatar
basikly
Copper Contributor
Jun 20, 2019

Diane_Poremsky_MVPThanks for the reply.

I had the person sign into my PC, and I'm having her .OST download while I continue using it on my profile. It didn't show anything after about 2 days, but I rebooted my machine, had her sign in again, and will see if I can replicate.

 

The ost is just my wild theory right now. Hoping that something shows up on it, or someone sheds light on another fix we might be overlooking.

 

Definitely an odd problem. This post is the only other thing I have found online with a similar issue.

Diane_Poremsky_MVP's avatar
Diane_Poremsky_MVP
MVP
Jun 20, 2019

basikly I asked support about it - they have one case where it randomly happens and  they could not repro it, so no solution. 

 

One thought - have you cleared forms cache on the computer? 

  • basikly's avatar
    basikly
    Copper Contributor
    Jun 20, 2019

    Diane_Poremsky_MVP 
    I haven't, but anything is worth a shot. I'll sync up with her and follow up here. Thanks for the idea!

    • Diane_Poremsky_MVP's avatar
      Diane_Poremsky_MVP
      MVP
      Jun 20, 2019

      basikly  What version of office does the user have installed? Are all updates installed? 

      • basikly's avatar
        basikly
        Copper Contributor
        Jun 27, 2019

        Diane_Poremsky_MVP 

        You mentioned you asked support and they could not reproduce the issue. Did you mean that they could not reproduce it on their side, or the customers? My customer has this without fail, not sure if they'd like to gather any information for it?

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