Forum Discussion
THERESA KUEHN
Apr 16, 2019Brass Contributor
Scheduling Assistant - No dropdown for time
I have a user that reported an issue recently. Running Version 1811 Build 11029.20079 Creates a Meeting Invite, goes to Scheduling Assistant. At the bottom of the window you normally see the Start/...
Jun 20, 2019
basikly does the problem occur on every computer the users opens her mailbox on? If so, it could be a corrupt form in the mailbox.
basikly
Jun 20, 2019Copper Contributor
Diane_Poremsky_MVPThanks for the reply.
I had the person sign into my PC, and I'm having her .OST download while I continue using it on my profile. It didn't show anything after about 2 days, but I rebooted my machine, had her sign in again, and will see if I can replicate.
The ost is just my wild theory right now. Hoping that something shows up on it, or someone sheds light on another fix we might be overlooking.
Definitely an odd problem. This post is the only other thing I have found online with a similar issue.
- Jun 20, 2019
basikly I asked support about it - they have one case where it randomly happens and they could not repro it, so no solution.
One thought - have you cleared forms cache on the computer?
- basiklyJun 20, 2019Copper Contributor
Diane_Poremsky_MVP
I haven't, but anything is worth a shot. I'll sync up with her and follow up here. Thanks for the idea!- Jun 20, 2019
basikly What version of office does the user have installed? Are all updates installed?