Forum Discussion
Scheduled send emails
I have several group emails set up fir scheduled sends and 1 person no longer wants to receive the emails. I removed the email address out of the group email but do I need to remove the address in each scheduled send email? TY
- NikolinoDEGold Contributor
If you have several scheduled send emails set up for a group and one person no longer wants to receive the emails, you should remove their email address from each scheduled send email individually. Removing the email address from the group itself will prevent them from receiving future emails sent to that group, but it will not affect the emails that have already been scheduled to be sent.
To stop the person from receiving the scheduled send emails, you will need to edit each scheduled email and remove their email address from the recipient list. This ensures that they will not receive any more emails that were previously scheduled.
Here are the steps to remove the person's email address from each scheduled send email:
- Open each scheduled send email one by one.
- In the email composer or draft, locate the recipient list where the person's email address is included.
- Remove the person's email address from the recipient list.
- Save the changes to the scheduled send email.
By repeating this process for each scheduled send email, you can ensure that the person will no longer receive any of the emails that were previously scheduled for the group.
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