Forum Discussion
Rules in New Outlook
I just started recently with the New Outlook, and to my surprise the option to create rules has disappeared.
The solutions I get, like the one above is not available when I try it.
Click "Settings" , Select Mail > Rules is not available in the options list.
And this is also for a lot of other functionalities that where available in the classic Outlook like e.g. the Archive settings, ...
Microsoft: DO something about this.
- Hornblower409Mar 07, 2025Iron Contributor
https://answers.microsoft.com/en-us/outlook_com/forum/all/new-outlook-doesnt-have-rules-option-where-did-it/719c9ddb-1e46-4fce-8426-cb5b15cdc4ef
"In Outlook (New). Only mailboxes with Microsoft domains like Outlook, Hotmail, live, msn can create rules. Other mailboxes with non-Microsoft domains cannot use rules."
- DmedvesekMar 05, 2025Copper Contributor
This is really frustrating. The new Outlook has so many drawbacks compared to the old version, and I don’t understand why Microsoft doesn’t fix it. It becomes a significant issue if there are no rules. Another feature that’s missing in emails is the “attach file” option. In the old version, when I clicked on it, I would get a list of recently used files, but that’s gone now. I’m not sure if there’s an update available, but it’s really frustrating.