Forum Discussion
fayzullinmr
Apr 29, 2022Copper Contributor
"Retrieval using the IMAP4 protocol failed for the following message:__" messages while migrating
Trying to migrate mail from outlook to another server. While fetching messages from IMAP outlook server got messages with subject "Retrieval using the IMAP4 protocol failed for the following message:...
Adin_Calkic
Apr 29, 2022Steel Contributor
Hi fayzullinmr ,
can you be more specific:
1. When you say Outlook, are you referring to @outlook.com , @hotmail.com @live.com accounts or you have Microsoft 365 mailbox you want to migrate?
If your settings are correct, the error you are getting might be that your IMAP is disabled.